What is an EAP?

An employment-based health service program designed to assist in the identification and resolution of a broad range of employee personal concerns that may affect job performance. These programs deal with situations such as substance abuse, marital problems, family troubles, stress and domestic violence, as well as health education and disease prevention. The assistance may be provided within the organization or by referral to outside resources.
Source: IFEBP glossary

EAP’s offer assistance with:

  • Crisis/trauma intervention
  • Work-life balance and stress
  • Counselling services
  • Addictions
  • Emotional/mental health
  • Physical health and nutrition
  • Relationships and family
  • Career questions
  • Workplace concerns
  • Child and eldercare
  • Legal and financial concerns
  • Self help groups or community based referrals

(All of these services are provided via telephone, computer or face to face.)